Getting an API key

You will need an API key to use the Tracking API and API Explorer.

Sandbox environment

Our sandbox is a free testing environment that is designed to mimic our production environment as closely as possible, so you can try out API calls and test your API integration.

To gain access to our sandbox environment, you must be a Metapack customer and you must request an API key from your Metapack account manager.

Note

API keys are sent by encrypted email to the email address specified in an API key request.

Number of API keys

When requesting API keys for the Tracking API, you have the following options.

Option Description
Single API key Use a single API key for all POST and GET requests.
Two API keys Use one API key for all POST requests and another key for all GET requests.
Note

Using two API keys is recommended.

Production environment

To get your API key(s) to access our production environment, you must be a Metapack customer and you must contact your Metapack Professional Services implementation consultant.